If your dogs are happy boarding together they are of course welcome to share a run.
Read MoreWhat if my dog gets sick?
If we are concerned about your dog(s) physical health, or if they are stressed, we will contact you or your emergency contact to discuss taking your dog to our local vet, Aldgate Vet Clinic, or being collected to attend their regular vet surgery. In an emergency situation we will take your vet to Aldgate Clinic […]
Read MoreWhat if my dog is not desexed?
Males – accepted with limited number at any one time Females – only accepted if not due to come in season. If your girl comes into season during her stay, you will be contacted to collect her immediately. We are unable to board females in season.
Read MoreWhat if my dog is on medication?
Tiptree is happy to administer any medications required as part of our caring service – there is no charge for administering drugs
Read MoreHow is my dog exercised?
We start letting guests out to toilet first thing in the morning at around 0700. This is followed by feeding. After food, guests are then out to toilet again while we clean. Once our gates are closed at 10am and feeding and cleaning is completed, dogs are then run off lead on the property or […]
Read MoreWhat will you feed my dog?
We feed either Supercoat (Puppy, Adult & Light /Mature) or Coprice dry foods Tinned food is either Supercoat, Pal or My Dog We provide good quality minces – either chicken or beef and both are fresh Also good quality home made pet loaf – either beef or chicken BBQ sausages, boiled or roast chicken, lamb […]
Read MoreWhat do I need to bring with my dog?
Vaccination Certificate We need to sight your dog(s) current vaccination certificate that must cover C5 (kennel cough). Some clients are now emailing the certificates. Lead and Collar Your dog(s) need to arrive wearing a well fitting collar (strap or chain) along with an appropriate lead which will stay with your dog for their stay at […]
Read MoreWhat if the Check in or Check out hours are not suitable?
If none of our standard hours are suitable, please contact Julie who will, for a $60.00 additional fee, negotiate a time that works for you and Tiptree. There are situations that are unavoidable and the out of hours charge is discretionary.
Read MoreWhat time can I check in and check out my dog?
Checking in and out of guests occurs during our ‘opening hours’. This is when the gates to the property are open and all guests are secure. Opening Times Mornings Monday to Saturday 8:30am to 10am Sunday No morning opening Afternoons Monday & Tuesday 4:30pm to 5:30pm Wednesday No afternoon opening Thursday […]
Read MoreDo you accept credit card?
We have no credit card facilities on site at Tiptree. Our website, however, has the option for you to make a payment by Visa, Mastercard, or PayPal. This payment method is available to all customers, not only those making a booking via the internet. To take advantage of this service see the ‘Make a Payment’ […]
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